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Frequently Asked Questions from Fitters 

 

What does a fitter need to operate the Retül system?

The Retül system requires 2.5 meters distance from the sensor bar to the rider.  The system is also easy to break down and store when not in use, and is portable for travel. The software runs on Windows XP (compatible for a PC or Mac).  The fitter will need a fluid trainer.

What training and professional development will Retül provide?

Retül offers basic one-day system training, as well as more advanced three-day training through Retül University. Today’s dedicated bike fitter needs a high level of training and education to differentiate themselves in the marketplace, provide valid services to his or her clients, and create client relationships that will be long lasting and mutually beneficial.  At Retül, we are committed to fit technology and the most effective and professional use of that technology. During Retül University, fitters are taught a science-based and data-driven approach to bicycle fitting. Attendees of Retül University have the opportunity to earn a Retül Fitter’s Certificate by accomplishing: 

  • Online tutorials - training and preparation undertaken before students come to Retül’s Denver, Colorado studio and classroom. 
  • Studio fitting - real clients getting real fits. A 3:1 student to teacher ratio means significant hands on experience with immediate feedback and evaluation. Student fitters learn to be comfortable and confident using the Retül system with the client, as well as developing professional skills in client service, assessment, and report analysis. This process delivers significant value when the fitter heads home to fit on his or her own, and faces the questions and challenges that come with every customer.   
  • Fit Audits - each certified fitter must complete three fit audits each year in order to maintain certification. The audits include the use of The Zin for before and after measurements, physiological marker placements, and a report detailing changes made to a rider’s position. 
     
    For more information about Retul University, please visit retuluniversity.com 

Is the placement of the LED harness somewhat subjective?

Yes, to a certain extent it is. The eight physiological markers used to place the LED transmitters must be identified properly as you apply the harness. Locating and utilizing these markers is critical aspect of the Retül training process. Experienced fitters will likely have prior knowledge and comfort level locating these placements, and less practiced fitters must take on the responsibility of developing the basics of skeletal anatomy as part of the fitting craft.

How does the fitter determine the sample size (time frame)?

This is a variable which you can determine. Generally the sample size should be at least 15 seconds at the desired rider power output, but samples over longer periods of time, perhaps with varying efforts, are at your discretion. We have used samples from five seconds to five minutes in the development of the system.

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